Frequently Asked Questions
Everything you need to know about our gear and giveaways.
How do I enter the Vanlife Giveaways?
Every purchase made on our store automatically enters you into our current drawing. For every dollar spent on our premium apparel and accessories, you receive a specific number of entries as detailed on each product page.
What is the quality of your apparel?
We prioritize durability for the road. Our clothing is made from high-quality, sustainable materials like organic cotton and recycled polyester, designed to withstand the rigors of van life and outdoor adventures.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 days depending on your location.
Can I return or exchange my items?
Yes, we accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that returning an item may affect your giveaway entry status as per our official contest rules.
Are your giveaways legally compliant?
Absolutely. All our giveaways are professionally bonded and administered by a third-party sweepstakes firm to ensure total transparency and compliance with all federal and state regulations.
How will I know if I won?
Winners are notified via the email address and phone number provided at checkout. Once the drawing is finalized, we also announce the winner on our official social media channels and website.